PERCEIVED INFLUENCE OF INNOVATIVE TECHNOLOGIES ADOPTION ON INFORMATION SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN MAKURDI METROPOLIS, NIGERIA

Abstract

The study examines perceived influence of the adoption innovative technologies on information
service delivery in academic libraries in Makurdi Metropolis. Descriptive survey research
design was adopted. The population of the study consisted of two hundred and five (205) library
staff. Two research questions were generated and two null hypotheses formulated and tested.
Census sampling technique adopted and all the 205-librarystaff were used. Perceived Influence
of Innovative Technologies on Information Service Delivery Questionnaire (PIITISDQ) was used
as instruments for data collection. The instrument was validated by three experts; two in Library
and Information Science, one in Science and Mathematics Education, Rev. Fr. Moses
OrshioAdasu University, Makurdi. The reliability of the instrument was ascertained through a
trial-test on thirty respondents. The test yielded Cronbach AlphaCoefficient of 0.98. Data were
analyzed using mean and standard deviation to answer the research questions, while chi-square
(χ²) was used to test the hypotheses at 0.05 level of significance. Findings of the study revealed
that: Augmented Reality and Virtual Reality all found to significantly influence information
service delivery in academic libraries in Makurdi Metropolis. It was concluded that these
technologies enhance the efficiency, accessibility, security, and user experience in library
services, contributing to improved academic and research outcomes. Based on the findings, it
was recommended that Library management should invest in and promote the integration of
Augmented Reality (AR) tools and applications to enhance information service delivery, making
library resources more interactive and engaging for users and academic institutions should
collaborate with Virtual Reality (VR) developers to implement immersive VR solutions that
support innovative information access and improve users' research and learning experiences
within the library.