EXPLORING CAPACITY BUILDING NEEDS OF LIBRARIANS FOR DIGITAL INFORMATION SERVICES IN THE NATIONAL INSTITUTE FOR POLICY AND STRATEGIC STUDIES, KURU LIBRARY, PLATEAU STATE

Abstract

In a rapidly evolving digital landscape, the capacity of library staff to effectively manage and provide digital information services is critical for meeting the demands of modern research and policy-making. This study explores the capacity-building needs of librarians at the National Institute for Policy and Strategic Studies (NIPSS) in Kuru, Plateau State, specifically in relation to digital resources, computer literacy, and artificial intelligence (AI) skills. The findings revealed key challenges faced by library staff, such as lack of regular training on digital services, absence of a formal knowledge transfer policy, and staff reluctance towards mentoring. The study identifies a pressing need for targeted skill development in digital information services, which can significantly enhance the quality of library services. To address these challenges, the study recommends the implementation of a specialized, ongoing training program in digital resources, computer skills, and AI, in addition to the establishment of a comprehensive mentorship and knowledge transfer policy. These recommendations aim to equip library staff with the tools and knowledge necessary to navigate the digital transformation, improve service delivery, and foster a culture of continuous learning within the library. Ultimately, the study underscores the importance of investing in human capital to ensure that libraries remain relevant and effective in supporting the research and strategic needs of policy makers in the digital age.